HDI Southeast is happy to announce our newest sponsor, Summus Software!

SUMMUS enables enterprises and service providers to better assure the delivery and management of IT services to their end-users and consumers. SUMMUS Software offers the IT industry’s most cost-effective and comprehensive IT management solutions in the cloud covering IT service management (ITSM), IT asset management (ITAM), and IT availability management.

SUMMUS provides an integrated, cost-effective, and comprehensive family of IT management products, Summus IT Management Suite, all built on a single, unified ITIL-compliant platform, the Summit Platform. Enterprises worldwide are using SUMMUS Software’s proven service management, asset management, and availability management solutions to cost-effectively and flexibly assure IT operations for on-premise, cloud-based, as well as hybrid IT infrastructures.

Developed for, and to be consumed via the cloud, SUMMUS IT management products and solutions are designed to help IT organizations to maximize profitability by reducing costs and complexity, increasing reliability and simplicity, and assuring the relevance of IT in the face of next-generation enterprise IT service requirements.

Please visit their website for more information at http://www.summussoftware.com

Congratulations to Carlos Negron of the HDI South Florida chapter!

(from left to right)

Bill Peppler (Kavaliro) Rich Razon (PureShare) Tim Dewey (B Virtual) Jeff Brooks (Peak 10) Carlos Negron * (Carnival) Lynn Johnson (Carnival)

A big thank you to our 2011 HDI Southeast AOY sponsors: Kavaliro, PureShare, and B Virtual!

The HDI Southeast Region is honored to announce our partnership with B Virtual, Inc and PureShare.   As part of our commitment to service and support professionals,  B Virtual Inc. and PureShare are sponsoring HDI’s Southeast Region and making it possible to honor the HDI Analyst of the Year in Las Vegas! 

Are you attending the HDI Conference?  If so, please come meet your Southeast Region friends for drinks and to hear who won the HDI Southeast Analyst of the Year!

All HDI Southeast Region members and friends are welcome to attend! 

Click HERE for more details and to RSVP today!

Chris Dancy’s Social Media presentation from the 2010 HDI Southease LCO Summit

Download (PPT, 3.77MB)

Check back often – you never know who’ll be posting!

Get in the Game!

Las Vegas, March 29 – April 1, 2010

Join a team of 1,600 IT service and technical support MVPs as they face off against today’s most pressing service and support challenges. Only HDI’s IT service and technical support conference, with its expansive resources, can bring you game-changing strategies for achieving service management excellence.

• Scout innovations and trends that can save you money and enhance your game plan for the coming year.
• Team up with peers to find out how they tackle day-to-day issues like performance metrics, overhead, and technology upgrades.
• Outpace the competition through performance optimization and best practices.

Receive professional coaching from industry thought-leaders, practitioners, and process experts from around the world. As the industry’s largest, most respected service management conference, we guarantee you will return to your office with a game plan for creating a champion IT service and technical support team.

Click here for more information and to register today!